P. O. Box 400137
Dept. of Mathematics
204 Kerchof Hall
The fluid limit of a heavily loaded processor sharing queue, Annals of Applied Probability 12 (2002), 797-859 (with A. L. Puha and R. J. Williams).
Diffusion approximation of a processor sharing queue in heavy traffic, Annals of Applied Probability 14 (2004), 555-611.